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Wynberg Pilates Studio - Terms and Conditions

  1. All Group class fees are payable monthly in advance.

  2. We regret that it is NOT possible to pay for part of a month. No credits or refunds will be issued.

  3. Missed Group classes can be made up by attending any other classes within 3 calendar months and we encourage make-ups in other disciplines.

  4. First attendance by prior arrangement.

  5. For Individual sessions, 24hr cancellation notice is required and an alternate time slot can be requested if possible. Cancellations with less than 24hrs notice will be charged in full.

  6. For Duet (2-person) sessions, if one person is absent the other will be charged for an Individual session unless otherwise arranged.

  7. Individual and Duet sessions are charged at an hourly rate.

  8. One month’s written notice is required for a leave of absence.

  9. The annual studio fee increase is 1 March, with the new financial year.​

Payment Policy

  • The relevant practitioner will invoice you in advance at the beginning of each month.

  • EFT or cash payments are made directly to your practitioner, who will supply banking details directly. 

Privacy Policy

POPIA Declaration:​

  • In compliance with the Protection of Personal Information Act 4 of 2013, we will not sell, share, or rent your Personal Information to any third party or use your email address for unsolicited mail. Any emails sent by us will only be in connection with the provision of our services and/or the marketing thereof. 

  • Practitioners may be required to share personal information with other practitioners at the Studio in the interests of safety and keeping informed of each client’s needs.

Integrative Bodywork Practice - Terms & Conditions

Effective date: 01/08/2025

Practice name: Ivana Moncekova t/a Integrative Bodywork

Practitioner: Ivana Moncekova

Location: 18 Mortimer Rd, Wynberg, 7860, Cape Town, South Africa

 

Scope of Services:

Therapeutic Massage

Rolfing® – Structural Integration

TRE® – Tension and Trauma Release Exercises

SE® – Somatic Experiencing (presently in training, completing advanced level March 2026)

Private Hatha Yoga instruction for beginners

These modalities are offered to support the body’s natural capacity to re-organize and heal. Work is done with the muscular and fascial systems, nervous system and postural patterns, to help unwind tension, restore balance and deepen sensory awareness.

 

Client Acknowledgment

By booking a session you acknowledge and agree that:

  • These services are not a substitute for medical, psychological or psychiatric care.

  • You are responsible to inform the practitioner of any relevant health conditions (physical and psychological), injuries, or medications that may impact your ability to safely participate in treatment.

  • You will immediately inform the practitioner of any discomfort, or rising concern you may experience during the therapeutic session.

  • You understand and accept that no guarantees of outcomes of treatment can be made by the practitioner and are willing to participate in treatment knowing this.

 

Confidentiality and privacy

All client information is kept strictly confidential in accordance with POPIA act.

Your information will not be shared without your written consent unless required by law.

 

Professional Boundaries

All services provided are strictly professional and therapeutic. Any inappropriate behavior (verbal, physical or sexual) will result in immediate termination of the session and future therapeutic relationship.

 

Cancellation and rescheduling

A 24-hour notice is required to cancel or to reschedule an appointment.

Cancellations made with less than 24-hours’ notice and no shows will incur a 100% fee.

 

Fee and Payment

All fees can be found on the “Integrative Bodywork” information page and will be clearly communicated prior to booking.

Payment is due on or before the day of the booked session.

Payment accepted via electronic funds transfer (EFT – Practitioner’s account details will be provided directly) or alternatively in cash at the end of session.

Confirmation of payment to be sent to ivana.moncekova@gmail.com or 083-407-6829.

 

Consent to touch

All modalities on offer by Integrative Bodywork make use of appropriate therapeutic touch.

Herewith you give consent for your Therapist / Practitioner to use touch appropriate to the modality, or modalities applied in the session.

The practitioner will explain all techniques and obtain your verbal or written consent prior to touch intervention.

You may withdraw consent and stop treatment by communicating this to your therapist/practitioner any time.

 

Movement based modalities

Yoga and TRE® and to some extent SE® may involve physical exertion. By participating, you affirm that you are physically fit and capable of engaging in such activities. You are advised to consult with a physician if unsure.

 

Liability waver

You agree to release the practitioner and Integrative Bodywork from any and all liability, claims or demands arising from your participation in services offered. This includes injury, loss or damages incurred during or after the session unless caused by gross negligence.

 

Changes to terms

These Terms and Conditions are subject to change. The most recent version will always be available on the Wynberg Pilates website or upon request. Your continued use of services implies acceptance of any updated Terms and Conditions.

 

Governing Law

If you have any questions regarding these Terms and Conditions, please contact:

Ivana Moncekova

ivana.moncekova@gmail.com

083-407-6829

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